RyeBase Office House Terms & Conditions

(the „T&C“) · version 1.0 · effective from 1 June 2026

These T&C are issued by RyeBase s.r.o., Company ID (IČO) 295 97 781, with its registered office at Kaprova 42/14, Staré Město, 110 00 Prague 1, File No. C 449174 maintained by the Municipal Court in Prague (the „Provider“), for the provision of office house services and related sublease at the building Žitná 18, Prague 2. These T&C form an integral part of every contract concluded with the Provider (Section 1751 of the Civil Code) and are permanently available at www.ryebase.com.

1.Definitions

Provider — RyeBase s.r.o.; Client — a person who has concluded a Contract with the Provider (including a „Resident“ in the case of a private office); Contract — a contract for the provision of office house services, possibly combined with a sublease; Building — the property at Žitná 18, Prague 2; Office House — RyeBase's operation in the Building; Services — services under the chosen Plan and Art. 3; Plan — the selected service package (The Address, The Address Plus, Flexi Desk, Fix Desk, private office); Shared Spaces — reception, lounge, kitchenette, sanitary facilities; Subleased Premises — a private office handed over for use; Price List — the current Office House price list; Operating Hours — reception service hours under Art. 4.

2.Application of the T&C and formation of the contractual relationship

These T&C apply to all relationships between the Provider and the Client arising from the Contract. In the event of conflict, the text of the Contract prevails (Section 1751(1) of the Civil Code).
The Client concludes the Contract exclusively within its business activity; in relation to the Provider it is not a consumer. The Client declares that it had the opportunity to review these T&C before concluding the Contract, that it understood them, and that they contain no provisions that would be unexpected for the Client within the meaning of Section 1753 of the Civil Code.
The Contract is concluded upon signature by both parties, or upon the Provider's acceptance of the Client's order (made in writing, by e-mail or online). The Provider is entitled to refuse an order, in particular due to insufficient capacity of the Building, failure to provide cooperation under Art. 7 (AML), or where the Client's intended activity conflicts with the character and good reputation of the Office House.

3.Services and Plans

Under the chosen Plan, the Provider provides in particular: provision of a business address and registered office; receipt, recording and storage of mail and parcels with electronic notification; an equipped shared workstation (Flexi Desk) or a dedicated workstation (Fix Desk); a private office (sublease); use of meeting rooms within the scope of the Plan; reception services; utilities, heating/cooling and internet connection; cleaning and waste removal; refreshments (coffee, tea, water) in the Shared Spaces.
Additional services beyond the Plan (meeting rooms and event space above the included limit, telephone and assistant services, mail scanning and forwarding, storage space, day pass) are provided by the Provider under the Price List.
The Provider provides the Services with professional care and will make reasonable efforts to ensure their continuous availability. Reception is staffed during Operating Hours; outside them, the Shared Spaces and workstations are accessible to chip holders 24/7. The Provider is entitled to temporarily restrict individual Services to the necessary extent due to maintenance, repairs or force majeure; a restriction exceeding five (5) business days entitles the Client to a proportionate discount on the relevant payment.

4.Operating hours, access, chips and security

Reception Operating Hours are Monday–Friday 8:00–19:00, unless otherwise announced in the Building. A Client with an access chip has access to the Building and to the Subleased Premises, or to the workstation, 24/7.
The number of chips issued corresponds to the Contract or Plan. The Client is responsible for the chips and keys entrusted to it, shall not hand them over to a third party, and shall report any loss to the Provider without delay; a fee under the Price List applies to issuing a replacement chip. The Client may not change locks or install its own access elements without the Provider's prior written consent.
The Client must observe the safety of the Building: not leaving entrance doors open longer than strictly necessary, not blocking escape routes and fire-safety elements (fire extinguishers, hydrants, fire doors), not tampering with the fire alarm system and emergency lighting, and following the fire regulations and evacuation plan posted in the Building. The Client shall report defects in common facilities to the Provider without delay.

5.Booking of meeting rooms and event space

Meeting rooms and the event space are booked through the Office House reservation system. Hours included in the Plan are used within the given calendar month and unused hours do not carry over. Usage above the limit is charged under the Price List.
A reservation may be cancelled free of charge no later than twenty-four (24) hours before the start; in the case of later cancellation or no-show, the full price of the reserved block is charged. The Client shall use the reserved spaces considerately and return them cleaned and in the condition in which they were taken over.

6.Mail and items

The Client authorises the Provider (reception staff) to receive postal items and parcels addressed to the Client at the Building's address, including registered items to the extent permitted by the terms of the relevant postal-licence holder or carrier. The Provider shall notify the Client electronically of the receipt of an item without undue delay.
The Provider stores received items for thirty (30) days; after this period it is entitled to invite the Client to collect them and then return the item to the sender. Mail scanning and forwarding are provided by the Provider under the Plan or the Price List. The Provider is not liable for the content of items or for missed deadlines associated with items of whose receipt it duly notified the Client; the Client's data box is recommended for official delivery.

7.Registered office and client identification (AML)

Consent to locating the Client's registered office in the Building is granted by the Provider in the form of a separate instrument with an officially certified signature meeting the requirements of Section 14 of Act No. 304/2013 Coll. The Client must ensure the change (removal) of its registered office from the Building's address no later than thirty (30) days after the end of the Contract; in breach of this obligation it shall pay a contractual penalty of CZK 500 for each commenced day of delay, and the Provider is entitled to take steps before the registry court to terminate the registered-office location.
In providing the registered office, address and related services, the Provider is an obliged entity under Section 2(1)(h) of Act No. 253/2008 Coll. (the AML Act). Before providing these services and on an ongoing basis throughout the relationship, the Provider carries out client identification and control under Sections 7 to 9 of the AML Act. The Client undertakes to provide the necessary cooperation, in particular to submit identity documents of persons acting for the Client, data about the Client and its beneficial owner, and information on the purpose and intended nature of the business relationship, and to update such data upon any change.
If the Client fails to provide the cooperation necessary for identification or control, or if doubts persist, the Provider is obliged to refuse or terminate the transaction or business relationship (Section 15 of the AML Act); this does not affect the Provider's right to payment for performance provided up to termination.

8.Rules of use and conduct (House Rules)

The Client and persons whom the Client allows to enter must comply with these rules, as well as the building rules issued by the owner:

Consideration and quiet. The Client shall behave so as not to disturb other users of the Building; night-time quiet is observed between 22:00 and 6:00. Phone calls and noisy activities are to be moved to the spaces designated for them.
Shared spaces and cleanliness. The Client shall clean up after itself in the kitchenette, lounge, meeting rooms and sanitary facilities and keep them tidy; personal belongings are not to be left in the Shared Spaces.
Waste. Waste is to be sorted (paper, plastic, mixed) and placed only in the designated bins; leaving waste outside them is prohibited.
Smoking. Smoking is prohibited inside the Building and permitted only in the designated area in the courtyard.
Narcotics and grilling. The use of narcotic and psychotropic substances and grilling are strictly prohibited in the Building and the courtyard.
Animals. Animals may enter only with the Provider's prior consent and provided that hygiene, cleanliness and undisturbed use of the Building by others are maintained.
Guests and visitors. The Client shall announce visitors at reception, is responsible for them during their presence, and shall accompany them in the Shared Spaces. A guest day pass is governed by the Price List.
Signage and advertising. The Client's signage (doors, directory, wayfinding) is provided exclusively by the Provider within the Office House's unified visual system; the Client shall not place its own signs, boards or advertising elements and shall respect the City of Prague regulation on advertising.
Prohibited activities. The Client shall not carry out activities requiring excessive energy or water consumption (in particular crypto-asset mining), activities endangering the safety or good reputation of the Office House, or activities without the necessary public-law authorisation.
Windows and common parts. No structures or objects are to be placed in the windows; corridors, staircases and entrances remain clear and passable. Access to the attic is prohibited; cellar spaces are used in accordance with the building rules.
Parking. Parking is possible only in the designated spaces in the courtyard for persons who have arranged it; parking outside the marked spaces and in a manner obstructing access is prohibited.
Alterations. The Client shall not carry out structural or other changes on the Building's premises without the Provider's prior written consent.

Repeated or gross breach of these rules despite a written warning entitles the Provider to withdraw from the Contract under Art. 11.

9.Price, payment terms and VAT

Prices are governed by the Contract and the Price List and are stated exclusive of VAT; tax at the statutory rate is added to the prices. Office house services are a taxable supply; for the sublease of a private office provided to a VAT payer, the Provider applies the option to tax under Section 56a(3) of the VAT Act.
Regular payments are due monthly in advance by the fifteenth (15th) day of the calendar month on the basis of a tax document; performance beyond the Plan is invoiced in arrears with a due date of fourteen (14) days. Payment is made upon crediting to the Provider's account.
Each year as of 1 January, prices are indexed by the increase in the average annual consumer price index for the previous year published by the Czech Statistical Office; the Provider shall notify the new amount in writing and the Client shall pay it from delivery of the notice, including the difference from 1 January.
In the event of the Client's delay in payment, the Provider is entitled to a contractual penalty of 0.1% of the amount due for each commenced day of delay and to statutory default interest; the right to compensation for damage is not affected. If the delay lasts longer than fifteen (15) days, the Provider is entitled, after prior notice, to suspend the provision of Services (except the Client's access to the Subleased Premises) until payment; the obligation to pay the agreed payments continues during the suspension.

10.Security deposit

The Client shall pay a security deposit in the amount agreed in the Contract within three (3) days of its conclusion; the deposit does not bear interest. The Provider is entitled to use the deposit to settle the Client's due debts under the Contract; upon request, the Client shall top it up to the original amount within seven (7) days. The Provider shall return the deposit, or its remaining part, within fifteen (15) days after the Client has vacated and handed over the premises and the obligations under the Contract have been settled.

11.Term and termination

The term is determined by the Contract. A Contract for an indefinite term may be terminated even without cause with a notice period of one (1) month for pure Services, or two (2) months where a sublease is included; the notice period runs from the first day of the month following delivery.
The Provider is entitled to withdraw from the Contract if the Client is in delay with payment for more than fifteen (15) days (with the deposit for more than three (3) days), if despite a warning it repeatedly or grossly breaches these T&C or the building rules, if a Resident under a sublease loses VAT-payer status, if insolvency proceedings are commenced against the Client, or if it uses the premises in a manner endangering the good reputation of the Office House. The Client is entitled to withdraw if, for reasons on the Provider's side, it is not allowed to use the premises for more than thirty (30) days.
Where the Contract includes a sublease, the Contract also terminates on the day the Provider's right to use the Building under the superior lease ceases. After termination, the Client shall vacate the premises, hand them over with a handover protocol in a condition corresponding to ordinary wear and tear, and ensure the change of registered office under Art. 7.

12.Liability, insurance and force majeure

The Provider is liable for damage to the extent stipulated by law; however, it is not liable for lost profit and indirect or consequential damage, for items brought in or left by the Client beyond the mandatory provisions of law, for the content and timeliness of items (Art. 6), or for temporary interruption of Services due to force majeure or necessary maintenance. The Client is liable for damage caused by it and by persons whom it allowed to enter.
Throughout the Contract, the Client maintains liability insurance for damage caused by its activity to a reasonable extent. Force majeure means an extraordinary, unforeseeable and unavoidable obstacle independent of the parties' will; for its duration, the affected obligations are suspended.

13.Confidentiality

The contracting parties shall maintain confidentiality regarding the other party's confidential information and the circumstances of other Office House clients of which they become aware; this does not apply to the fulfilment of statutory obligations (in particular towards public authorities) and to providing a list of companies with a registered office in the Building to the landlord or owner of the Building, where required by the superior contract.

14.Personal data protection

When processing the personal data of contact persons, representatives, employees and addressees of items, each contracting party acts as an independent controller within the meaning of Regulation (EU) 2016/679 (GDPR). Detailed information on the processing of personal data by the Provider (purposes, legal bases, retention periods, data-subject rights) is set out in the Privacy Policy available at www.ryebase.com. Data collected under Art. 7 (AML) is processed and retained by the Provider for ten (10) years in accordance with the AML Act.

15.Changes to the T&C

The Provider is entitled to unilaterally amend these T&C to a reasonable extent, in particular in response to changes in legislation, the scope of Services or the operating conditions of the Building. It shall notify the Client of the change at least thirty (30) days before its effectiveness to the Client's contact e-mail and by publication at www.ryebase.com. If the Client disagrees with the change, it is entitled to terminate the Contract on this ground with a notice period until the effective date of the change; until then, the existing T&C apply.

16.Complaints

The Client shall assert defects in the Services with the Provider without undue delay after discovering them, in writing or by e-mail to office@ryebase.com. The Provider shall handle the complaint without undue delay, no later than within thirty (30) days; if the complaint is justified, it shall provide a reasonable discount or remedy.

17.Final provisions

Relationships arising from the Contract and these T&C are governed by Czech law, in particular the Civil Code. If any provision is invalid, void or ineffective, the validity of the others is not affected; the parties shall replace it with a provision corresponding to its purpose.
The contracting parties are entrepreneurs and neither is regarded as the weaker party; the Client assumes the risk of a change in circumstances (Section 1765(2) of the Civil Code). Disputes arising from the Contract and these T&C are decided by the general courts of the Czech Republic; the locally competent court is, under Section 89a of the Civil Procedure Code, the Provider's general court.
These T&C take effect on the date stated in the header and replace the previous version.

RyeBase s.r.o., Company ID 295 97 781, Kaprova 42/14, 110 00 Prague 1 · place of business Žitná 18, Prague 2 · office@ryebase.com · www.ryebase.com